Our order of (4) 10-12 oz Maine lobster tails arrived as indicated and we couldn't be happier with the quality. We steamed them per the instructions that were provided with the order and they turned out perfectly sweet and succulent. Our surf and turf Christmas dinner was a hit with the whole family. On another note, prior to placing my order I emailed the Lobster Guy with questions I had regarding the lobster tails and my email was returned promptly (less than 24 hours). The hand written personalized card that was included with the order was also a nice touch. Needless to say, my first experience ordering lobster tails from The Lobster Guy was flawless. Thank you very much for providing a fresh, quality product with the utmost professionalism. 