Frequently Asked Questions

Capt. Tim answers some of the most popular questions:

Q: What do you do at lobsterguy.com?

A: We specialize in catching Lobsters, and offering them to you online! Fresh live Maine lobsters, live lobster clambakes and live lobster dinners for both private and corporate accounts. We offer a huge array of Fresh Live Maine Lobsters for Holidays, Anniversary Lobster dinners, Birthday Lobster dinners, Lobsterbakes, Lobster Clambakes for Friends and Family gatherings, Lobster Parties, and Great Tailgate food ideas!

Q: Do you only offer lobster?

A:Not at all! We also offer award winning New England clam chowder, lobster bisque, gift baskets, surf and turf dinners, smoked fish, and appetizers. That's quite a menu! We also have either a monthly live lobster or seafood special that always includes overnight shipping!

Q: Do you offer gift certificates?

A: Gift Certificates make excellent Lobster Gifts for those special people in your life - what better gift than to receive Live Maine Lobsters, Lobster Clambakes, or our other seafood specials for Valentine's Day, Father's Day, Memorial Day cook outs, a birthday, or just because! Our Lobster Gift Certificates allow the recipients to select their seafood gifts and a convenient overnight delivery date that is right for them!

Q: What if I want to order a gift for someone else?

A: Fresh Maine lobsters are great for any occasion! Birthdays, anniversaries, and special holidays such as Father's Day are perfect opportunities to surprise that special someone. Please make sure the recipients know when their live lobster gift is arriving! We want this to be a great experience for them! We will be glad to include a hand written birthday, holiday, or anniversary card with your own personal message! If you don't want to give away the surprise, you could opt for a gift certificate for a Live Lobster Clambake, or any other live lobster gift basket you would like us to ship, plus, Gift certificates allow the recipient greater flexibility to receive their gift when the time is right for them!

Q: What is your redemption policy?

A: The redemption policy is fast and easy! For more information, email us or call toll free 1-866-788-0004.

Q: Where can I find info for corporate packages and gifts?

A: For corporate packages and corporate Lobster gift ideas, look right here!
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All shipments include a nautical themed hand written card with your chosen message, and also comes with complete cooking instructions for easy preparation of your seafood!
Thanks! Capt. Tim